Shipping policy

Shipping Policy

Last updated: October 2026

Thank you for shopping with VitalPress! Here's everything you need to know about how we ship your order.

Processing Time

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You'll receive a confirmation email with tracking information once your order ships.

Shipping Rates & Delivery Times

  • Standard Shipping — $8.00 (5–7 business days)
  • Express Shipping — $15.00 (2–3 business days)
  • Free Shipping — on orders over $50 (5–7 business days)

Where We Ship

We currently ship within the United States. International shipping is not available at this time but may be added in the future.

Order Tracking

Once your order has shipped, you'll receive an email with a tracking number. Please allow 24–48 hours for tracking information to update.

Lost or Stolen Packages

VitalPress is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If you believe your package is lost, please contact the carrier directly with your tracking number.

Incorrect Address

Please ensure your shipping address is correct at checkout. VitalPress is not responsible for orders shipped to an incorrect address provided by the customer.

Questions?

If you have any questions about your shipment, please contact us and we'll be happy to help.